FAQs
Find your answer here
How can I place an order?
You can easily place an order by selecting your desired product, choosing the correct size, and clicking the "Add to Cart" button. Proceed to checkout and follow the instructions to complete your purchase.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 2 hours of placing them. Please contact us immediately via WhatsApp at +92 3247508380 for assistance.
How do I track my order?
Once your order is shipped, you will receive a tracking number via WhatsApp or email. You can use this number to track your package through the courier’s website.
What are the shipping charges?
Shipping charges depend on your location and order size. Free shipping is available on orders of 2 or more products.
Do you offer free shipping?
Yes, we offer free shipping on all orders with 2 or more products. Single product orders will have standard shipping charges based on your delivery location.
How long does delivery take?
Delivery usually takes 3 to 7 working days depending on your city and location.
Which payment methods do you accept?
We accept:
Cash on Delivery (COD)
Bank Transfer
Easypaisa / JazzCash
(Please note: Bank Transfer and Mobile Wallets may require proof of payment.)
Is my payment information secure?
Yes, your payment is 100% secure. We use trusted payment gateways and follow all safety protocols to protect your information.
Can I return or exchange a product?
Yes, you can request a return or exchange within 3 days of receiving the product, provided the product is unused and in its original condition.
How do I request a return or exchange?
Please contact us via WhatsApp at +92 3247508380 with your order details and reason for return. Our team will guide you through the process.
How can I find the right size?
Please refer to the size chart provided on each product page. If you need further assistance, you can contact us on WhatsApp.
Are the colors of products exactly the same as shown in photos?
We try our best to display accurate colors. However, slight differences may occur due to lighting and screen settings.
How can I contact customer service?
You can contact us via WhatsApp at +92 3247508380 or email us at info@hunnycollections.com. We are available to assist you Monday to Saturday, 10:00 AM to 7:00 PM.
Do I need to create an account to place an order?
No, you can place an order as a guest. However, creating an account will help you track your order history and make future purchases faster.
How can I use a discount code?
During checkout, you will see an option to apply a discount code. Enter your valid code, and the discount will be automatically applied to your order.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly.Our team is eager to assist you